Case Study

Vacation Rental

By February 12, 2019 July 11th, 2024 No Comments

Vacation Rental Management: Quality Assurance

A private vacation ownership company connecting over 175,000 owners with 60 resorts in more than 40 popular destinations across the U.S. and specializes in fee-for-service Resort & Financial Management. The company lacked:

  • A structured testing approach to evaluate & analyze complex Web portals
  • Skilled testing experts to support and maintain automated QA Tools leading to limited usage of QTP and QC and to perform Load /Stress testing of applications.

Services Include:

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Best Practice QA Consulting

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Effective Outsourcing Model

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Expert Test Cycle Management

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Automation Testing Feasibility Analysis

SDG Solution

Provided expertise in testing effort estimations, test planning, and strategy development.

Customized QTP and QC tools for several projects and users (owners).

Provided training to client team members on HP, QC, and QA processes.

Implemented an effective outsourcing model including flexible T&M “On-demand” resources.

Performed Feasibility Analysis for automation scope of client’s applications.

Results

1

The QA Certified Web Portals:

Increased customer base
Increased revenue & profit
Increased customer satisfaction and trust
2

The flexible T&M “On-demand” resources helped alleviate unplanned or urgent workloads with the additional benefit of reduced cost
3

$50,000 Potential Cost Avoidance

About SDG

SDG is a global cybersecurity, identity governance, risk consulting, and advisory firm that advises and partners with clients to address their complex security, compliance, and technology needs and delivers on strategy, transformation, and long-term management of their cybersecurity and IAM programs.

SDG [Technology + Passion] - Risk