Case Study

Voice Over IP

By February 12, 2019 August 1st, 2024 No Comments

Voice Over IP (VoIP): Quality Assurance

Voice Over IP Case Study Image

An award-winning VoIP technology company providing feature-rich and affordable, high-quality voice and messaging communication solutions across multiple devices and locations to approx. 2.4 million subscribers. The company’s QA team was overloaded with manual testing activities and lacked the bandwidth to take on new initiatives for a large set of complex web applications that needed to be tested on a regular basis, with faster deployment time for upgrades on their VoIP devices.

Services Include:

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Best Practice QA Consulting

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Professional Services

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Automation Testing Expertise

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Customized Automation Framework

SDG Solution

Professional Services with a team of senior QA Engineers leading to the implementation of an Automation Testing solution.

Created complete automated test script suites for the client’s 4 most popular VoIP Devices using Descriptive Programming.

Provided training to client’s team on Test Automation and assisted with execution of the test scripts.

Results

Within 6 months, SDG automated Regression Testing for client’s 16 mission-critical web applications:

1

Contributed to increased teacher to student face time
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Increased throughput of QA team
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45% Cost Reduction
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45% Manpower Reduction
5

$70,000 Monthly Savings

About SDG

SDG is a global cybersecurity, identity governance, risk consulting, and advisory firm that advises and partners with clients to address their complex security, compliance, and technology needs and delivers on strategy, transformation, and long-term management of their cybersecurity and IAM programs.

SDG [Technology + Passion] - Risk