Commitment to Privacy

Your privacy is important to us. We at SDG are strongly committed to honoring and safeguarding your privacy. When you provide information to us via our website, www.sdgc.com, we protect it according to the following policy.

The Information We Collect

We may collect the following types of information when you browse the Website:

Personal Information

We collect personal information (information that identifies you personally, either alone or in combination with other information available to us, which includes, but is not limited to, your name, address, email address and telephone number) that you voluntarily provide when you express interest in our products and services, interact with our platform, or contact us directly. The details we collect depend on your engagement, choices, and the features you use. We typically collect the following details:

  • Identifiable Information: Name, address, email, and phone number, and any other personal data provided when using our services.

Non-Personal Information We Collect

  • Log & Usage Data: Includes IP addresses, browser type, timestamps, pages visited, searches, and interactions with our services.
  • Device Data: Information about your device, including IP address, application IDs, location, browser type, hardware model, and system settings.
  • Location Data: Depending on your device settings, we may collect GPS-based location data. You can adjust your location preferences in your device settings, but doing so may impact service functionality.
  • Cookies & Tracking Technologies: We use cookies and similar technologies to analyze activity, enhance user experience, and store limited data such as anonymous identifiers.

To improve our services, marketing, and records, we may collect additional details from external sources, including public databases, affiliate programs, joint marketing partners, and data providers. This information may include:

  • Mailing addresses, job titles, email addresses, and phone numbers
  • Intent data (user behavior insights), IP addresses, and social media profiles
  • Social media URLs and custom profiles for targeted advertising and event promotion

We use this information to enhance our marketing efforts, personalize offers, and ensure our records remain accurate and relevant.

The Way We Protect Personal Information (Security of Personal Information)

SDG maintains commercially reasonable standards of confidentiality and security for this website and the personal information collected from any source. The personal information you provide is secured using industry standard technology.

We have implemented technical, physical, contractual, and organizational safeguards with a view to protecting the security of personal data from loss, damage, or unauthorized use, disclosure, alteration, or access, having regard to the nature of the data and the risks to which they are exposed by virtue of human action or the physical or natural environment. All personal data is stored securely, and access is restricted to authorized personnel only.

Although we use reasonable measures to protect your personal information against unauthorized use or disclosure, we cannot guarantee the security of the information provided over the internet or stored in our databases.

The Way We Use Personal Information

SDG does not rent or sell personal information. We use information collected online in the following ways:

  • For information you provide directly, such as ordering information or e-mail messages, we use the information to respond to your orders and requests. For information you provide online, including actions or clicks from hyperlinks and subscriptions, we use the information to customize future communications and web pages in accordance with communication preferences you have established with SDG.
  • For some registration, email and user data you provide, we may direct you to particular web pages, customize the web pages you see, or otherwise increase the relevance of the information you receive.
  • We may use information about web pages visited, page hits per week, and the like, internally to improve the design of our web pages. SDG may use third-party storage or service-provider companies to perform some functions including the processing of data. Such companies are under a duty of confidentiality to SDG.

When We Share Personal Information

SDG shares personal information for business purposes only on a need-to-know basis and only with:

  • Its own employees and affiliates;
  • The customer from which SDG received the personal information;
  • SDG subcontractors and consultants that have agreed to safeguard such personal information in a like manner to the way that SDG safeguards such information and that have signed confidentiality agreements with SDG; and
  • Other entities authorized to have access to such personal information under applicable law or regulation.

 

SDG does not share non-public Personal Information with third party marketers
SDG may disclose personal information to protect our rights or property, to enforce our terms of use and legal notices, as required or permitted by law, or at the request of government regulators or other law enforcement officials and the courts (including the issuance of a valid subpoena). We shall have no duty to notify you of such compliance with the law.

In the event SDG is involved in a merger, acquisition, liquidation or sale of any portion of its assets, personal information relating to visitors of this website that we have collected may be included in the assets we transfer in connection with such transaction. If such a transfer occurs, the acquiring company’s use of your personal information will still be subject to this Privacy Policy.

We will not use or share personal information in ways unrelated to those described above without first notifying you and offering you a choice as to whether or not we may use your data in this different manner.

Children

This website is not directed to children and we do not knowingly collect personal information from children under 13 years old. Children should not submit personal information to SDG. If we learn that we have collected the personal information of a child under 13, we will take steps to delete the information as soon as possible.

Our Commitment to Data Integrity and Security

SDG processes personal information only in ways compatible with the purpose for which it was collected. SDG expects customers will update their personal information with SDG as necessary. If you wish to update or correct your personal information, please contact us. Please allow two (2) business days for your requested change to take effect.

SDG takes reasonable and appropriate measures to maintain the confidentiality and integrity, and prevent the unauthorized use or disclosure, of personal information.

Retention of Personal Information

We will only keep your personal data for as long as is reasonably necessary to fulfill the purposes for which it was collected, taking into consideration our need to respond to your queries or resolve problems, any other purpose outlined above or to comply with legal requirements under applicable law(s). This means that we may retain your personal data for a reasonable period after, for example, the end of the contract with the client you represent, or after your query has been addressed. After these periods, your personal data will be deleted or securely destroyed from our systems, subject to applicable laws and regulations.

How We Enforce Our Privacy Policy

SDG will periodically verify our compliance with the principles contained in this privacy policy.

Grievances, Concerns and Queries

Interested persons are encouraged to raise any grievances, concerns and queries with us by contacting the Grievance Redressal Committee (GRC) at grievance@sdgc.com.

We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information. If we cannot satisfactorily resolve a complaint through our internal processes, the complaint may be referred to a higher dispute resolution authority. We will cooperate fully with the Federal Trade Commission on behalf of U.S. residents, the Data Protection Authorities of any European Union nation on behalf of its residents and any other applicable country specific data privacy authorities on behalf of its residents. In the event that we or such authorities determine that we did not comply with the principles contained in the privacy policy, we will take appropriate steps to address any adverse effects and to promote future compliance.

PLEASE KNOW that SDG appreciates hearing from you. However, in your communications with us, please keep in mind that any communication or material you transmit to our website by electronic email or otherwise, including any data, questions, comments, recipes, creative suggestions, ideas, concepts, products, marketing or promotional plans or strategies or anything of the like shall be deemed and shall remain the exclusive property of SDG. For this reason, we ask that you not send us any communication or material that you do not wish to assign to us.

Revisions and Contact Information

We update the features of our website to better serve you and all our customers, so this policy may also be revised from time to time. SDG may modify this policy without advance notice and any modifications are effective when they are posted here. By using our website, you indicate your understanding and acceptance of the terms of the policy posted at the time of your use.

If you have any questions, please don’t hesitate to let us know and you may contact the site master at grievance@sdgc.com or write to us at SDG Corporation, 75 N. Water Street, Norwalk, Connecticut 06854, USA.

Updated February 17, 2025.