Case Study

IT Billing Application – Fortune 10

By February 12, 2019 August 1st, 2024 No Comments

IT Billing Application – Fortune 10 Company Case Study

This large conglomerate needed a more efficient process for cross-charging businesses internally for IT Services provided by Corporate and In-Network Vendors. They were using multiple legacy systems for storing customer billing records, determining the billing rates associated with the billing records, calculating the cost for each billing record, and aggregating these records periodically to generate invoices

Services Include:

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Providing solution architecture:

  • Functional analysis
  • IT system specification
  • Logical & physical data modeling
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End to end solution designing & deployment

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Business logic development using PL/SQL (Stored Procedure & functions & triggers etc.)

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Ensure data integrity and re-usability

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Data migration from SQL Server 2000 to Oracle 12c RDS

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Project support and maintenance

Tools & Technologies:

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Java JDK 1.6 Eclipse

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Oracle 12C AWS RDS

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PL/SQL

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Spring framework 4.0.1

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JBOSS 6.2 EAP

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Apache web server 2.4.12

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iText 5

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HTML 5

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Highcharts

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Jenkins

SDG Solution

Implementation of an integrated system with custom modules

Dynamic user roles & authorization along with SSO Open ID integration

Writing custom algorithms for business processes

Enabled analytics using various reports & charts

Improved system auditing

Results

1

Centralized customer and billing data repository for establishing a single version of truth and improved analysis of customer dynamics
2

Reduced manual effort by enabling auto-generation and sending of periodic invoices
3

Improved user experience and processes

About SDG

SDG is a global cybersecurity, identity governance, risk consulting, and advisory firm that advises and partners with clients to address their complex security, compliance, and technology needs and delivers on strategy, transformation, and long-term management of their cybersecurity and IAM programs.

SDG [Technology + Passion] - Risk