Case Study

Electronic Security Systems: Quality Assurance

By February 12, 2019 November 18th, 2024 No Comments

Electronic Security Systems Case Study

A global leader in Electronic Security Systems & Services, catering to 5+ million residential customers and 2+ million commercial buildings. The company lacked a structured testing approach and skilled testing experts to evaluate & analyze complex security systems.

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Services Include:

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Best Practice QA Consulting

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Customized Automation Framework

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Effective Framework for Test Lifecycle Management

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Effective Outsourcing Model

SDG Solution

Designed a customized Automation Framework for testing lifecycle including:

  • Functional, Regression, and Performance Testing Expertise
  • Production Support (Break/Fix)
  • Service Pack Upgrades

Implemented an Effective Outsourcing Model, dramatically slashing costs by deploying an onsite QA specialists team and leveraging its QA Center of Excellence.

Results

1

50% reduced labor and time expense
2

Reduced maintenance costs and made productivity improvements
3

Improved customer satisfaction
4

$400,000 Cost Savings

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About SDG

SDG is a global cybersecurity, identity governance, risk consulting, and advisory firm that advises and partners with clients to address their complex security, compliance, and technology needs and delivers on strategy, transformation, and long-term management of their cybersecurity and IAM programs.

SDG [Technology + Passion] - Risk