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IT Operations Hub

TruOps IT Operations Hub™

Overview

TruOps IT Operations Hub provides a centralized portal to gain visibility into availability and performance metrics of disparate enterprise systems and business processes. The Solution collates and correlates monitoring and incident data generated across the company by myriad monitoring solutions. TruOps is customizable to deliver 'business views' for each role in the organization; operation leaders and members of the management team can gain early visibility into behavior of business critical systems. With configurable alerts and workflows, TruOps IT Operations Hub is designed as the cockpit from which to oversee how your infrastructure is performing.

TruOps IT Operations Hub Solution Features

  • IT Asset and Inventory Management (IAM) provides an integrated view of availability and performance data from infrastructure and applications
  • Collector technology to 'pull' data from monitoring solutions
  • Business rules-driven status displays and alerts
  • Ability to run synthetic transactions for gauging end-user experience
  • Customizable User Interface framework that fits the organization structure
  • Role-based authentication
  • Rich reporting capabilities from historical data

Benefits

  • It converts the raw data from monitoring products, asset management systems, and incident and ticketing systems into meaningful insight into the health and vitality of your system assets
  • The Operations Hub provides availability and performance information in views that are relevant to business leaders and operations management
  • Status and alerts are configurable so business priorities drive how and when to issue alerts
  • The Solution allows for a more proactive stance to managing the business infrastructure for improved efficiency and heightened customer satisfaction
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